We can pretty much thank Sears for setting the Gold Standard in hand tool return warranty with their Craftsman tool brand.
“Craftsman tools are backed by some of the strongest warranties in the market today. If you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement.”
Craftsman Tool Official Website
Will Lowes or Ace Hardware swap $200 in broken Craftsman lifetime warrantied tools that were not purchased there and without a receipt?
“We will honor all lifetime warranties no matter where the Craftsman hand tool was purchased. We ask that customers bring in the item, and we’ll replace it if we have the product.”
Maureen Wallace, Lowe’s
Craftsman tools are backed by some of the strongest warranties in the market today. If you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement, depending on the warranty coverage outlined on their support web site. No receipt is required.
Take your return to Lowes, Ace Hardware, or Sears stores.
Craftsman Tool Customer Service: 888-331-4569
Web Support: https://www.craftsman.com/support/warranty
Shop Craftsman Tools on Amazon
Find a Craftsman Retailer
Inspired by this video short from sixtyfiveford, we’ve assembled a page that overviews tool brand company warranties and outlines the return process with customer service contact phone numbers (eMail and address where appropriate) as well as drop-off and return location finders.
Cornwell, Craftsman, Dewalt, Duralast, Empire, GearWrench, GreatNeck, Harbor Freight Tool Brands, Husky, Klein, Kobalt, Mac, Makita, Matco, Milwaukee, Proto/Challenger/Plomb, SK, Snap-On, Stanley, Tekton, Wright
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